The GM drives departmental coordination, execution quality, and service outcomes while ensuring policy implementation and team accountability. The role balances tactical execution with strategic improvement programs.
Key Responsibilities
- Lead day-to-day business operations and departmental alignment
- Monitor KPIs, SLA targets, and process discipline
- Drive cross-functional problem solving and escalation closure
- Support leadership in strategic implementation plans
Qualifications
- 8+ years in operations or business leadership
- Strong people management and process optimization experience
- Excellent communication and decision-making capability
Nice to Have
- Experience in technology-enabled service businesses
- Exposure to enterprise workflow systems
Why Join Us
- Performance bonus
- Health insurance
- Professional development support
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This role is currently closed.
View Open JobsApply for one position at a time with your latest CV and a clear role-specific cover letter.
Application deadline: 2026-07-16
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Role Snapshot
- Department: Business Operations
- Vacancies: 1
- PKR 450,000 - 750,000
Core Skills
- Business Operations
- Team Leadership
- Process Improvement
- KPI Tracking